One of the most important roles of clinicians is to provide information, including answering patients’ questions about a disease or its symptoms, interpreting clinical data or lab results, and explaining the appropriate use and methods for taking medication. Information about the illness, symptoms, treatment, and medications is central to patients’ ability to manage well, but information alone is not enough. The goal in sharing information for self-management support is to ensure that patients not only understand but are also prepared to act on the information in daily life.
Of course, telling patients what they need to know is not a guarantee that they will be able to use the information, and conveying all critical information during a short visit may not have the desired outcome if patients are not able to understand and use it.
. Share clinical information based on patients’ lab or other screening values and interpret that information to connect their understanding of how healthy behaviors keep clinical indicators in range.
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